What We Have Learned in 2020
What a year! While this year did not exactly go as planned (understatement of the century!) there are still many blessings that we can count and lessons that can be learned from this challenging time.
Some of the lessons we learned from this year:
- We are more adaptable than we thought! If someone would have told you a year ago what your life would look like today, would you have believed them? I know I wouldn’t have, and I certainly wouldn’t believe that I could “cope” with all of these drastic changes to my lifestyle. But alas, here we are. Social distancing, wearing masks all the time, being separated from family and friends, not eating at restaurants, not traveling, virtual school, and the list goes on. But if I have learned one thing, it is that we can get used to anything, and even embrace the changes. Many of us have found a resilience we did not know we had, and did not really need up until this point. Similarly, our office was able to pivot from a very “hands on”/in-person profession to a remote workforce almost overnight. I never would have thought we could do “remote” dentistry, yet our team became a remote workforce almost overnight, and we have continued to use some of these tools (for example, virtual consultations) even though we have gone back to seeing patients for regular, in-person visits.
- Learning new skills is part of pandemic life, and beyond. Has anyone else cut their spouse or children’s hair during this time? Learned how to bake sourdough (or banana bread)? Reconnected with a long forgotten musical instrument? Mended some clothing that they would have otherwise brought to a dry cleaner? I think it is safe to say that we have all found ourselves doing things during these last nine months that we would not have expected, and perhaps acquired some new skills. During our time away from the office, our team became cross-trained across many different aspects of patient care and scheduling, which has only served to strengthen us upon our return to the office. Though being forced to learn new skills can be daunting, it can leave us with a new set of skills that can help us in the future, either at work or at home. Hopefully we can all maintain these newfound skills once we don’t “have” to use them anymore, though my husband may be returning to his barber at his soonest opportunity…
- Relationships are one of the most important things we have. This is something that we knew before, but it became even more clear during these difficult times. While physically separated from our family and friends, we had to find other ways to stay connected to one another. At FHO, we were overwhelmed by the outpouring of support from our community. Our patients were incredibly patient, understanding, and supportive during our time operating away from the office. We appreciate this support, and love being connected to our community, both near and far. We are grateful that this has allowed us to continue on our mission to improve peoples’ lives, one smile at a time.
We cannot thank you enough for supporting us during this crazy year. We are looking forward to continuing to innovate, adapt, and give back to our community in the years ahead. 2021 is the 20th anniversary of Forest Hill Orthodontics and we want to make it a wonderful year to remember! Wishing you all a safe, happy and healthy new year.